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Zitadel Profile Update Fix (COMMAND-2M0fs)

Zitadel Profile Update Fix (COMMAND-2M0fs)

Section titled “Zitadel Profile Update Fix (COMMAND-2M0fs)”

Date: September 16, 2025 Issue: Profile not changed (COMMAND-2M0fs) Status: ✅ RESOLVED

Problem

Section titled “Problem”

Users experienced “Profile not changed (COMMAND-2M0fs)” error when trying to update their profile information in Zitadel. This error indicates that the Zitadel projections (read models) were out of sync with the eventstore.

Root Cause

Section titled “Root Cause”

Zitadel uses an event-sourcing architecture where:

  • Eventstore contains the authoritative event history
  • Projections are read models built from events for fast queries
  • When projections fall behind or become corrupted, profile updates fail

Solution Applied

Section titled “Solution Applied”

  1. Projection Rebuild: Executed projection rebuild command:

    Terminal window
    docker-compose exec -T zitadel /app/zitadel setup \
      --config /config/zitadel.yaml \
      --init-projections \
      --masterkey MasterkeyNeedsToHave32Characters

  2. Service Restart: Restarted Zitadel service to apply changes:

    Terminal window
    docker-compose restart zitadel

  3. Verification: Confirmed service health and accessibility

Technical Details

Section titled “Technical Details”

The --init-projections flag rebuilds all projection tables from the eventstore, ensuring:

  • User projection tables are synchronized with events
  • Profile update operations function correctly
  • Database consistency is restored

Verification Steps

Section titled “Verification Steps”

After the fix:

  • ✅ Zitadel service is healthy (HTTP 200)
  • ✅ Console UI is accessible
  • ✅ No projection errors in logs
  • ✅ Database projections are synchronized

Prevention

Section titled “Prevention”

To prevent this issue in the future:

  • Monitor Zitadel logs for projection errors
  • Include projection health checks in monitoring
  • Consider automated projection rebuilds if corruption is detected
Section titled “Related Commands”
Terminal window
# Check service status
docker-compose ps


# View logs for errors
docker-compose logs zitadel | grep -i "projection\|error"


# Rebuild projections (if needed again)
docker-compose exec -T zitadel /app/zitadel setup \
  --config /config/zitadel.yaml \
  --init-projections \
  --masterkey MasterkeyNeedsToHave32Characters


# Restart service
docker-compose restart zitadel

Note: This fix resolves the immediate projection synchronization issue. Profile updates should now work correctly in the Zitadel console.